Personal Finance Management (PFM) 2.0
Personal Finance Management (PFM) 2.0: A Key Tool for Todays Banks and Financial Institutions
Revolutionizing Customer Experience with Digital Customer Onboarding
Revolutionizing Customer Experience with Digital Customer Onboarding
Digital Onboarding Experience – No second chance for a First Impression!
No second chance for a First Impression!
Nature’s Push to Go Digital
Nature’s Push to Go Digital
Retail Banking Experience is the Product!
Banking today runs on pure technology. In fact, there is more technology managed in banking today, than in technology companies themselves. Almost every banking organization is taking a plunge to go digital. Technology has a great tendency to obfuscate complex processes, bottlenecks, and complexities to bring – in Data Democracy. As a result of which, all organizations can now aspire to provide services that were earlier the exclusive purview of a selected few. With products … Continue reading “Retail Banking Experience is the Product!”
Transforming into Social Banking – New Mantra for Banks to Connect with Millennials!
The world breathes on social media today. Almost every waking moment, people are on one or the other platform, be it Facebook, LinkedIn, WhatsApp, Instagram, WeChat, TikTok, Messenger and the list goes on… The millennial generation enjoys this, and attaches a social framework to all their online interactions. Such a social experience now defines the point of their interaction with organizations and devices as well. Banks are so … Continue reading “Transforming into Social Banking – New Mantra for Banks to Connect with Millennials!”
PFM: Your daily expense notebook, powered by AI
PFM: Your daily expense notebook, powered by AI
Chatbot: A Friend You Can Bank Upon
The digital banking space has always been a hotbed of tech innovation, with almost every new tool putting customer comfort and convenience at its core. And why not? After all, the customer is king. Wait. Scratch that. The New Age business idiom has changed – now, the customer is a comrade. Smart financial institutions are building a sense of camaraderie with customers to enhance banking experience. For this, … Continue reading “Chatbot: A Friend You Can Bank Upon”
Unravelling the Banking Experience Conundrum
Banking applications were always created in a void, or a vacuum, where the designers were far removed from the reality of the users / customers on the ground. At hindsight, it is humorous to even think that a few sets of people sitting in their ivory towers thought they could design a wholesome banking experience for the vast majority of users, with whom they had no real connect. … Continue reading “Unravelling the Banking Experience Conundrum”
7 tips for an award-winning Digital Banking Experience
Mobile First In a generation where mobile is the most pervasive element, having a solution that can be mobile-first with all relevant features, is paramount. Responsive design and light-weight. Can’t be enunciated further! Online Acquisition Opening account just can’t become a hassle anymore. Like, seriously. If you make the initial barrier cumbersome, we’re in for a bumpy ride. Seamless, product viewing, finding the best-fit product, e-KYC verification and … Continue reading “7 tips for an award-winning Digital Banking Experience”