The future of banking has a Voice
Opening doors that were closed to millions.
Digital banking transformed experience. What about accessibility and inclusivity?
Omnichannel experiences and channel-centric banking was designed for the screen-savvy. The consumers who could tap their way through a transaction.
Louie Voice is changing banking accessibility. Voice isn’t a channel. It reaches those consumers who can now navigate through digital banking in their own voice and in a language of their choice.
Because a bank that thinks should also know how to listen.
Here is how your bank starts speaking every customer's language.
Digital banking journeys without the screens getting in the way
End-to-end transactions through natural voice commands, from queries to payments, inside the bank's existing app.
- Voice-commanded account access
- End-to-end transaction completion by voice
- Natural language processing for banking queries
- Works within existing banking apps and websites
- No complex navigation required
Because the journey should follow the customer, not the other way around.
Voice-enabled transactions
Digital banking journeys without the screens getting in the way.
Because the journey should follow the customer, not the other way around.
Banking in the language the customer already speaks.
Louie Voice supports 11 Indian and 40 global languages, enabling multilingual banking from a single experience.
- 11 Indian languages supported
- 40 global languages supported
- Natural voice commands in the customer’s mother tongue
- Consistent banking experience across all languages
- No separate interface needed per language
Because language should open doors, not close them.
Multilingual banking
Banking in the language the customer already speaks.
Because language should open doors, not close them.
Banking that finally reaches the customers digital banking forgot.
Louie Voice adapts to different literacy levels, languages, ages, and accessibility needs.
- Works across all literacy levels
- Accessible for all age groups
- Same banking experience for every customer
- Voice as the primary interface, not an add-on
Because voice is not an addition. It is the next layer.
Accessibility and inclusion
Banking that finally reaches the customers digital banking forgot.
Because voice is not an addition. It is the next layer.
See the risks before you customers act
Clayfin Channel Analytics helps banks spot the parts of the journey that need attention before a small friction becomes a silent drop-off.
Bank with 65% abandonment in digital account opening
A leading bank used Clayfin Channel Analytics to understand where customers were falling out of the account-opening journey. The problem was not lack of interest. It was lack of visibility into where the journey was breaking. With clearer journey intelligence, the bank could act on the right points of friction.
46%
Abandonment reduced
Voice banking does not go live by switching on a feature.
Dashboards are easy to build. Useful visibility is harder.
You need people who understand how the bank’s existing app works. Where voice fits into the journey. Which transactions to enable first. How to make it feel natural rather than bolted on.
Clayfin works with banks from integration to deployment and beyond. So voice banking becomes part of the experience the customer already knows.
One Voice is all it takes.
Language, literacy, ability. None of it should decide who can bank easily. Louie Voice lets customers speak in the language they think in and get banking that understands them.
Where banking finds its voice.
Getting sharper about banking journeys
Ready to give every customer a voice in their banking?
Talk to Clayfin about bringing Louie Voice into your bank’s digital experience.
- For the customer who speaks a different language.
- For the customer who needs a different kind of access.
- For every customer the bank has not yet reached.