Why are your customers looking for new banks? Decoding digital banking customer churn in Nepal

n Banks all over the world are losing customers, and they don’t know why nCustomer churn, dropout, attrition, turnover – call it what you want, but the reality remains: banks worldwide are losing their customers. A recent study has highlighted a significant challenge for banks worldwide, indicating a substantial decline of up to 20% in […]
Byte by Byte: How is Bangladesh Digitally Transforming the Banking Sector

The Bangladesh Bank (BB) has recently taken a major step towards expanding financial access for everyone. After rolling out their “Guidelines to Establish a Digital Bank” on June 15, 2023, over 50 banks have already applied to roll out their very own digital banks. This is certainly exciting news because not only does it mean […]
Winning Women in MENA: Here’s How the Women in Finance Are Stirring Up a Revolution

As we inch towards the end of 2023, the financial landscape has tremendously changed. A McKinsey report discovered that women are expected to exert significant influence over a substantial portion of the $30 trillion in financial assets passed down by baby boomers by 2030. Let us look at what has been happening in the Middle […]
Cá nhân hóa quản lý tài chính cá nhân dựa trên sức mạnh dữ liệu của Spinach – thế hệ mới

Năm mới sắp đến. Bạn nghĩ có bao nhiêu khách hàng của bạn muốn mua ô tô vào năm 2024? Hoặc đóng kỳ trả góp đầu tiên cho căn nhà mơ ước của họ? Có thể chúng ta không chắc, nhưng điều chúng ta biết là khách hàng cần những thông tin hữu ích và […]
Conquering the peaks of digital banking in Nepal

n Celebrating the evolution of digital banking in Nepal nNepal’s journey into the realm of digital banking mirrors the global trend – a steady climb followed by a sudden leap into the digital age. The initial stages of the digital revolution saw limited usage, mainly confined to checking account statements. But today, there are almost […]